Privacy Policy

Effective date: October 30, 2026

This policy explains, in plain language, what information we collect when you visit thetransitionposition.com, sign up for, or buy Micro Mentorship by John Robinson or any of our other coaching and education programs, and how we use and protect it. "We," "us," and "our" mean The CJOE Group, LLC, the company behind The Transition Position and John Robinson's coaching programs.

1. Information we collect

  • Information you give us: your name, email address, mobile phone number, business or professional details, and anything else you type into our forms, order pages, surveys, or messages.
  • Purchase information: what you bought, the price, and your billing details. Card payments are processed by our payment processor (Stripe) through our website and CRM platform (HighLevel). We do not see or store your full card number.
  • Automatic information: your IP address, browser and device type, pages you visit, the link or ad that brought you here, and similar usage data, collected through cookies, pixels, and similar tools.
  • Session information: if you join a live session on Zoom, Zoom receives your name, email, and the information you choose to share in the session. Sessions may be recorded for participants to review; we'll tell you when a session is being recorded.

2. How we use your information

  • To deliver the program you signed up for: confirmations, session links, reminders, materials, and support.
  • To process payments, send receipts, and handle refunds.
  • To send you updates and offers by email or text, only if you agreed to receive them (you can opt out at any time).
  • To understand how people use our site and to measure and improve our advertising.
  • To keep our site secure, prevent fraud, and meet legal, tax, and accounting obligations.

We do not sell your personal information.

3. Cookies, the Meta pixel, and advertising

We use the Meta (Facebook/Instagram) pixel on our pages, and may also use Meta's Conversions API, which sends similar information from our servers instead of your browser. These tools tell Meta when you view a page, start checkout, or complete a purchase, so we can measure our ads and show them to people who are likely to be interested. When you buy, information such as your email or phone number may be shared with Meta in a scrambled (hashed) form for matching. Meta uses this information under its own Privacy Policy.

We also use Google services, such as Google Analytics, Google Workspace, and Google Calendar, to understand site traffic and to run our business. Google handles that information under its Privacy Policy.

Your choices: you can block or delete cookies in your browser settings, adjust your ad preferences in your Meta Accounts Center and Google My Ad Center, and opt out of Google Analytics with Google's opt-out add-on. Some parts of the site may not work properly without cookies.

4. Who we share information with

We share information only with companies that help us run the business, and only as needed for them to do that work:

  • HighLevel: our website, CRM, email, and text-messaging platform.
  • Stripe: payment processing.
  • Meta and Google: advertising measurement, analytics, and business tools (described above).
  • Zoom: live online sessions.
  • Professional advisors and authorities: our accountants or lawyers when needed, and law enforcement or courts when the law requires it.
  • A future owner: if the business is sold or reorganized, information may transfer as part of that transaction under this policy.

5. Text messages (SMS)

If you give us your mobile number and agree to receive texts, we may send messages about your program (such as confirmations, reminders, and session links) and, if you separately agreed, marketing messages. Message frequency varies. Message and data rates may apply.

Reply STOP to any message to opt out at any time. Reply HELP for help, or contact us using the details below. Consent to receive texts is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We may share information with service providers that help us deliver messages (such as our messaging platform and phone carriers), but never for their own marketing.

6. Email

We send program emails to everyone who signs up or buys. Marketing emails go only to people who opted in, and every one includes an unsubscribe link. Even if you unsubscribe, we may still send messages about a program you bought, such as receipts and session details.

7. How long we keep information

We keep your information while you are a subscriber or client, and afterward for as long as we need it for legal, tax, accounting, or dispute purposes. After that, we delete or anonymize it.

8. How we protect information

We use reputable providers with industry-standard security, limit who can access your information, and never store full card numbers. No system is 100% secure, so please contact us right away if you think your information has been misused.

9. Your rights and choices

You can ask us to show you, correct, or delete the personal information we hold about you, or to stop using it for marketing. Depending on where you live (for example, California or other U.S. states with privacy laws), you may have additional rights, including the right to know what we collect and share, to opt out of "sharing" for targeted advertising, and not to be treated differently for using these rights. To make a request, contact us below. We may need to verify your identity first, and we will respond within the time the law requires.

10. Children

Our programs are for adults. We do not knowingly collect information from anyone under 18. If you believe a child has given us information, contact us and we will delete it.

11. Changes to this policy

We may update this policy from time to time. We will post the new version here with a new effective date, and if the changes are significant we will let you know by email or on the site.

12. Contact us

The CJOE Group, LLC (The Transition Position, Micro Mentorship by John Robinson)
3700 E Chinden Blvd., Eagle, ID 83646
Email: [email protected]
Phone: (503) 939-9463